Support & Achievement Mentor - Bank staff

Barking & Dagenham College of Further & Higher Education is a dynamic, community-focused college with a strong reputation for technical and vocational excellence. Established in 1961 and operating across Barking and Rush Green campuses, we support thousands of learners and apprentices each year to develop the skills, confidence and qualifications they need to thrive.

With significant investment in our facilities — including our East London Institute of Technology — we provide outstanding learning and working environments for both staff and students.

Our Student Welfare & Support provision plays a vital role in empowering students within our community to build confidence, progress into employment, access higher-level study and support their families and communities.

We are looking for Support and Achievement Mentors to join us as hourly-paid Bank Staff.

You will join us on a variable hours, term-time only (38 weeks per year) basis. In return we offer a competitive salary of £17.41 - £18.35 per hour inclusive of London Weighting.

The Support and Achievement Mentor (SAM)-bank role:

Reporting to the Support and Achievement Manager you will act as the first point of reference for students for pastoral support, working with internal and external support teams to support and put in place intervention and support initiatives.

Key Responsibilities of our Support and Achievement Mentor (SAM):

• Deliver the colleges tutorial programme to groups of learners
• You will support a caseload of students 1:1 and group basis ensuring all learners including vulnerable learners are identified, monitored and reviewed regularly in order to maximise achievement and retention, contributing to the reduction in achievement gaps.
• Ensure timely interventions and pro-active actions are taken for students at risk, including regular 1:1s and communication with parents/carers
• Promote, maintain appropriate behaviours and respond to behavioural issues, attendance and punctuality and ensure appropriate support is in place to address issues

As our Support and Achievement Mentor (SAM) you should have the following qualifications, skills and experience:

• Relevant qualifications relating to the support of your people and /or the ability to explain how your professional experience demonstrates a capacity to excel in the role
• Experience in working in an education environment
• Experience of working within a safeguarding role/prevent duty role and responding to safeguarding issues
• Excellent communications (oral and written) and presentation skills including effective use of IT systems and tools.
• You will be team-oriented, enthusiastic with the ability to work independently using your own initiative.
• A Level 3 Teaching qualification is desirable.

If you are passionate about success and can do the above, then we want to hear from you!

You will need to submit a cover letter demonstrating how your personality, skills and experience meet our values for this role.

PLEASE NOTE;

• All applications forms must be fully completed, showing full education and employment details. An incomplete application will not be considered for shortlisting.
• We have the right to interview candidates before the application deadline.
• This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020

Barking & Dagenham College is committed to best practice relating to safer recruitment and safeguarding. Please note that all employment checks are made in-line with the Keeping Children Safe in Education guidelines and Barking & Dagenham College use AI automation as part of our candidate processing. Job offers will be subject to onboarding checks including social media checks. For further information relating to onboarding expectations/our safeguarding framework, please speak with the Talent team directly.  

Barking & Dagenham College is proudly an inclusive employer, striving towards an open culture where everyone can bring their whole selves to work, safely and without fear of judgment or persecution. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.  Should you require any reasonable adjustments as part of the recruitment process, please don’t hesitate to let us know. You will not be disadvantaged for stating your needs and we want to support you to do your best in this process.  

Closing date for applications: 30th April 2026

If you would like to learn more about our Support and Achievement Mentors (SAM)-bank  role, then please click ‘apply’ today!

Join the team.  Be part of it.

To find out more about BDC, visit www.bdc.ac.uk