IT Resources Assistant (Variable Hours)

Are you a practical and organised individual who enjoys supporting others and keeping essential services running smoothly?

At Barking & Dagenham College, our Media Resources Centre plays an important role in supporting teaching and learning across the college. We’re looking for a reliable and service-focused Media/IT Resources Assistant to support staff and learners with reprographics, equipment and media resources across our campuses.

About Us

Barking & Dagenham College is a vibrant environment committed to the success of our learners, colleagues and community alike. Established in 1961, our college continues to support thousands of learners in their journey towards self-sufficiency.

Based across our accessible campuses, Barking & Dagenham College prepares young people and adults with the essential skills they need to progress into employment, apprenticeships or further study. Our support services play a vital role in ensuring both colleagues and learners have access to the resources they need to succeed.

The Role

As a Media/IT Resources Assistant, you’ll provide practical day-to-day support within the Media Resources Centre, helping to deliver an efficient and professional reprographics and equipment service for staff and students. The role is a variable hours contract for the initial period of one month, with the possibility of extension/ongoing cover as required. 

You’ll help maintain equipment, manage stock and consumables, and provide guidance to users so they can make effective use of available resources.

You’ll be responsible for:

• Providing printing and photocopying services, including finishing work such as binding, laminating and large-format printing
• Supporting staff and students in the use of photocopiers, printers and media equipment
• Assisting with the operation and maintenance of reprographic equipment
• Monitoring stock levels of consumables such as toner and paper and ensuring supplies are maintained
• Maintaining records, inventories and usage statistics
• Ensuring work is produced to a professional standard
• Supporting compliance with copyright and licensing requirements
• Maintaining a safe and tidy working environment

What We’re Looking For

We’re seeking a dependable and customer-focused individual who enjoys practical work and supporting others. You’ll ideally have:

• Experience working in a customer-facing or technical assistance role, ideally within a College or Educational setting
• Good organisational skills and attention to detail
• Confidence using office equipment and basic IT systems
• Strong communication and customer service skills
• The ability to work independently and as part of a team
• A practical and proactive approach to problem-solving
• A commitment to health and safety and safe working practices

What’s In It for You?

You’ll gain valuable experience working in a busy and supportive college environment, with the opportunity to contribute to essential services that support teaching and learning.

Ready to make an impact? If you enjoy practical work and providing excellent support services, click ‘apply’ today!

Barking & Dagenham College is committed to best practice relating to safer recruitment and safeguarding. Please note that all employment checks are made in-line with the Keeping Children Safe in Education guidelines. For further information relating to onboarding expectations/our safeguarding framework, please speak with the Talent team directly.

Barking & Dagenham College is proudly an inclusive employer, striving towards an open culture whereby everyone can be themselves. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.